Privacy policy

Privacy Policy

This Privacy Policy describes how Veylor (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website, globally.

Information We Collect

When you interact with our store, we may collect personal data including, but not limited to: your name, billing and shipping address, email address, phone number, payment details (processed securely by third-party payment providers), IP address, device and browser information, and order history.

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds: fulfillment of a contract (processing your order), compliance with legal obligations, legitimate business interests, and/or your consent.

How We Use Your Information

Your information is used strictly to:

  • Process, fulfill, and deliver orders

  • Provide customer support and order updates

  • Communicate transactional or service-related messages

  • Improve website functionality and user experience

  • Prevent fraud and comply with legal and payment-provider requirements

Data Sharing

We do not sell personal data. Information may be shared only with trusted third parties strictly necessary to operate our business, such as payment processors, logistics partners, analytics providers, and compliance authorities when legally required.

International Data Transfers

By using our website, you acknowledge and consent that your information may be transferred, stored, and processed outside your country of residence, including jurisdictions with different data-protection laws.

Data Security

We apply industry-standard administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, restrict, or request deletion of your personal data. Requests can be made via support@veylorshop.com.

Contact

For privacy-related questions, contact: support@veylorshop.com.